Services of Chongqing Joywin Natural Products Co.,Ltd.

Services

• Sample Availability & Policy :
• Joywin Natural provides complimentary samples of its natural plant extracts, functional ingredients (e.g., inulin, bromelain), and food additives to qualified B2B clients (manufacturers, distributors, R&D teams) for evaluation purposes.

• Guarantees/Warranties/Terms and Conditions :

• Export/Import Processing Support :

• After Sales Service :
• 1. Technical Support Joywin Natural provides dedicated technical assistance to ensure seamless integration and optimal use of its products. Services include: Application Guidance: Customized advice on incorporating plant extracts, inulin, bromelain, and additives into formulations (e.g., food, nutraceuticals, pharmaceuticals). Regulatory Compliance: Updates on evolving global standards (FDA, EU, FSSC) for ingredient usage, labeling, and safety. Troubleshooting: Rapid resolution of product performance issues (e.g., solubility, stability) via email or video consultation. 2. Quality Assurance Batch Traceability: Access to detailed Certificates of Analysis (COA) and documentation for every shipment. Complaint Resolution: Report quality concerns within 30 days of receipt for priority investigation. 3. Product Returns & Exchanges Return Policy: Unopened, undamaged products may be returned within 14 days (shipping costs borne by client). Returns due to Joywin’s error (e.g., wrong shipment) qualify for full refund or replacement.